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Hi,
My podcast artwork keeps getting the standard error message, but I've resized the pixels and the KBs to be within parameters. Pretty stuck here so any advice would be appreciated.
My feed is hosted here:
https://www.briellewelch.com/a-superhero-origin-story?format=rss
Your image URL IS
It is 596 x 590 px: it must be minimum 1400 x 1400 px and it must be square. Its file size is 569kB: it must be less than 500kB.
Your image URL IS
It is 596 x 590 px: it must be minimum 1400 x 1400 px and it must be square. Its file size is 569kB: it must be less than 500kB.
I don't know how Squarespace works: but I've seen other feeds from them which didn't have this problem. Perhaps there is a setting for this - it doesn't make sense for them to reduce the image size, they must know that it won't be acscepted. I can only suggest taking it up with them.
Thanks! Any tips on how to resize it and get it to stay that way? I'll resize it on my computer but apparently when it gets to squarespace it gets resized anyways.
Okay, the file on my computer is 3000X3000 and 426KB so I am very unsure of here to go from here. I reuploaded it and it was denied again.
It's still the same. Again, I can only suggest taking it up with Squarespace.
Podcast Artwork Failed Validation
