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misha199 Author

Level 1

4 points

My account has been disabled

My App Store and iTunes has need disabled

iPhone 12 Pro Max, iOS 14

Posted on Mar 16, 2021 6:49 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,259 points

Posted on Mar 16, 2021 7:03 PM

Per Apple:

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Your only option to clear this is direct discussions with Apple.

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My account has been disabled

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