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Phone not ringing

My phone is not alerting me when I get a text message or incoming call. My volume is up and my silent button is not in on position

iPhone 7, iOS 14

Posted on Feb 17, 2021 8:25 AM

Top-ranking reply

Level 10

149,592 points

Posted on Feb 17, 2021 8:30 AM

Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Do Not Disturb : Set this to OFF
Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.

Axel F.

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