You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I don't have a option of software updates in System Preferences

I don't have a option of software updates in system preferences . and also I have MacOS 13.6 . on App Store when I update my WhatsApp or any other app the said you don't have the version 10.14 or later , u can't update .


[Re-Titled by Moderator]

Posted on Feb 13, 2021 2:19 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2021 2:22 PM

Get more information about your computer choose Apple menu  > 'About This Mac' in the upper left corner of any window, then "More Info..." or "System Report". More about this in "About System Information [Profiler] on your Mac" - https://support.apple.com/HT203001


You can use the computer information and the links below to yourself determine what is possible with your computer.


Click on this link to read how to get different versions of macOS - https://support.apple.com/HT211683

- This article also has links to system requirements for each OS version which you should check against your exact computer model. Note some of the model identifier articles are outdated. For any model produced in the last 5 years or so you should use the system requirements links for each OS version instead. This web site also has a reliable presentation of model and OS version compatibility: https://eshop.macsales.com/guides/Mac_OS_X_Compatibility

- Make sure you have more RAM than what is noted as "minimum" for any particular system or your computer may run slowly.

- You may find you need to use Safari to get links for High Sierra and later using the Mac App Store application to open a functioning page.

- Sierra, El Capitan, and Yosemite download as a .pkg. Click on this to have a converted version placed in your Applications folder as an "Install OS..." application. Run the installer and follow the directions.

- Upgrades may take some time (up to an hour or more) to install, with restarts and blank screens.


Back up your data in case something goes wrong --> Back up your Mac with Time Machine - https://support.apple.com/HT201250 or use a cloning tool.


Check if your old apps will still work with with the OS you want to install - https://roaringapps.com/apps This is particularly critical if you are upgrading to Catalina or newer, as older 32 bit apps will no longer work.

3 replies
Question marked as Top-ranking reply

Feb 13, 2021 2:22 PM in response to hoor99

Get more information about your computer choose Apple menu  > 'About This Mac' in the upper left corner of any window, then "More Info..." or "System Report". More about this in "About System Information [Profiler] on your Mac" - https://support.apple.com/HT203001


You can use the computer information and the links below to yourself determine what is possible with your computer.


Click on this link to read how to get different versions of macOS - https://support.apple.com/HT211683

- This article also has links to system requirements for each OS version which you should check against your exact computer model. Note some of the model identifier articles are outdated. For any model produced in the last 5 years or so you should use the system requirements links for each OS version instead. This web site also has a reliable presentation of model and OS version compatibility: https://eshop.macsales.com/guides/Mac_OS_X_Compatibility

- Make sure you have more RAM than what is noted as "minimum" for any particular system or your computer may run slowly.

- You may find you need to use Safari to get links for High Sierra and later using the Mac App Store application to open a functioning page.

- Sierra, El Capitan, and Yosemite download as a .pkg. Click on this to have a converted version placed in your Applications folder as an "Install OS..." application. Run the installer and follow the directions.

- Upgrades may take some time (up to an hour or more) to install, with restarts and blank screens.


Back up your data in case something goes wrong --> Back up your Mac with Time Machine - https://support.apple.com/HT201250 or use a cloning tool.


Check if your old apps will still work with with the OS you want to install - https://roaringapps.com/apps This is particularly critical if you are upgrading to Catalina or newer, as older 32 bit apps will no longer work.

I don't have a option of software updates in System Preferences

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.