my apple id was linked to family sharing of another apple id user, who recently passed away. why wont my apple id let me purchase anything on itunes even though i got giftcards and redeemed them?
An Apple ID was linked to another persons Apple ID who recently passed away. Now when he tries to buy songs or movies on iTunes it won't let him. He changed his password, and still cannot purchase anything. He has credit in iTunes from apple Gift cards. But he can't use them. We tried updating his payment information and were wondering how to disconnect his Apple ID from the deceased users Family Sharing.