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Unable to locate ECG app on new series 6 watch

Just got a new series 6 watch and I’m having trouble setting up the ECG app. Unable to locate the ECG app on the watch and can’t set it up through phone either



Apple Watch

Posted on Jan 29, 2021 3:09 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2021 3:17 PM

See the "Install and set up the ECG app" section in:

Taking an ECG with the ECG app on Apple Watch Series 4, Series 5, or Series 6 - Apple Support'


Also, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 29, 2021 3:17 PM in response to Stargirl33

See the "Install and set up the ECG app" section in:

Taking an ECG with the ECG app on Apple Watch Series 4, Series 5, or Series 6 - Apple Support'


Also, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Unable to locate ECG app on new series 6 watch

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