You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Thunderbolt Port not working....

Hello, I plugged in an external monitor to my macbook pro and after a few months the Thunderbolt port no longer works. Can anyone tell me why or the best way to fix this? One of the ports works fine, just one of them seems dead. Thanks!

MacBook Pro 15″, macOS 10.12

Posted on Jan 11, 2021 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2021 8:12 AM

jwail wrote:

Hello, I plugged in an external monitor to my macbook pro and after a few months the Thunderbolt port no longer works. Can anyone tell me why or the best way to fix this? One of the ports works fine, just one of them seems dead. Thanks!



Call AppleCare Support at 1-800-APLCARE (800-275-2273)


1 reply
Question marked as Top-ranking reply

Jan 11, 2021 8:12 AM in response to jwail

jwail wrote:

Hello, I plugged in an external monitor to my macbook pro and after a few months the Thunderbolt port no longer works. Can anyone tell me why or the best way to fix this? One of the ports works fine, just one of them seems dead. Thanks!



Call AppleCare Support at 1-800-APLCARE (800-275-2273)


Thunderbolt Port not working....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.