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New2sax Author

Level 1

4 points

Can't backup iPhone / iCloud Storage Full

I am getting a message on my iphone that it can't be backed up because my icloud storage is full. I am using the free plan with 5GB of data. When I look at the iCloud usage it shows only 1.4GB of 5GB is being used. I turned off backup for Photos. But it still will not backup..

Any ideas of what might be causing this and how to fix..? I have a new phone and really want to transfer to the new phone but need to backup first....

Thanks

Dan

iPhone 8 Plus, iOS 14

Posted on Jan 8, 2021 7:14 PM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Jan 8, 2021 7:19 PM

See - If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.

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Can't backup iPhone / iCloud Storage Full

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