Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to cancel a purchase

I need to cancel a purchase made by my son who is 6 that was unauthorized


[Re-Titled by Moderator]


Posted on Dec 31, 2020 8:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2020 8:53 AM

This is primarily a user-to-user support forum; other Apple users like you. We cannot cancel anything but the following may help.

See instructions in: Request a refund for apps or content that you bought from Apple - Apple Support

Also see the following from that link:

If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.


If it was a subscription, also see: See or cancel your subscriptions - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 31, 2020 8:53 AM in response to J3ss1

This is primarily a user-to-user support forum; other Apple users like you. We cannot cancel anything but the following may help.

See instructions in: Request a refund for apps or content that you bought from Apple - Apple Support

Also see the following from that link:

If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.


If it was a subscription, also see: See or cancel your subscriptions - Apple Support

I need to cancel a purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.