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Call blocking and identification is not there

My iphone X does not have the call blocking and identification setting. I noticed this after I updated to ios 14.3 sometime ago. How can I have the menu to be enabled back?


Please let me know. Thanks

iPhone X, iOS 14

Posted on Dec 22, 2020 7:00 PM

Reply
2 replies

Dec 24, 2020 2:24 PM in response to nevekiara

Hey there nevekiara,


We understand you're not seeing options for call blocking and Caller ID settings. We'll be happy to help.


Below are three useful articles that will help clarify where and how you can adjust settings related to these features.

Detect and block spam phone calls

Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch

Make a call on iPhone


However, if those are not available, we'd recommend reaching out to Apple Support directly for more assistance. Use this link: Get Support


Cheers!

Jan 6, 2021 12:21 AM in response to Joseph_S.

I am trying to use an app to block the numbers, if the "call blocking and identification" function is not there, how can I activate the function of the app?


The way shows in the above article need me to block every single number manually, after pick up and find out if it is a spam call, then I can block it.


I have called Apple Support a while ago and seems they do not aware of the "call blocking & identification" function is valid under setting -> phone. Therefore, my problem didn't solve. Or the "call blocking & identification" will never come back ?


Call blocking and identification is not there

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