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Suazo5 Author

Level 1

4 points

Do I need to remove the screen protector before returning an iPhone?

Am I required to remove a screen protector before returning an IPhone for a refund?

[Re-Titled by Moderator]

Posted on Dec 20, 2020 5:23 AM

Top-ranking reply

lobsterghost1

Level 10

150,330 points

Posted on Dec 22, 2020 7:45 AM

While I don't believe its a written requirement, I remove screen protectors and the sim card before I turn in any phone.

If you are mailing the phone back, make sure you take photographs of the phone from all angles in case there is any dispute about the device once received.

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Do I need to remove the screen protector before returning an iPhone?

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