You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My phone is locked
iPhone 7, iOS 13
What might "locked" mean?
Call your carrier back and get a knowledgeable support person on the line. Apple does not lock or unlock iPhones because that is maintained by the carrier that you use. The carrier sets the requirements and procedures to unlock an iPhone.
Axel F.
The various definitions of “UNLOCK” and I recommend that you pick one of the below that fits your request.
Unlock1: If you forgot the passcode to access the screen on the device: ➔ If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Unlock2: If you forgot your Apple ID password: ➔ If you forgot your Apple ID password - Apple Support
Unlock3: Your device is locked to a different carrier and doesn't accept SIM cards from other carriers then only the carrier it is locked to can unlock it, if you're eligible. Call the carrier.
Unlock4: If you have an Activation Lock, neither we (just users like you) nor Apple can help you, sorry.
Activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you.
Axel F.
My phone is locked by Apple and I would like to get it unlocked it’s paid for and I was using it now it’s locked during this covid lockdown I can’t go to any store I need phone to communicate with my family
I got my provider to call you too unlock my phone it is dtill
locked 359231069896452
my phone will not shut down. i can't access e-mail, voice mail etc.
Hi Metzorah2
You should start your own question - this one is a different topic.
My phone is locked can you help me with it
