You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wi-Fi Incompatible - Homepod setup

Hi I have been using the Homepod for almost 1 year. Just try to setup the homepod in our new house and cant get it done because of Wi-Fi that is supposed to be incompatible....?

iPhone 11 Pro Max as iOS device on latest IOS 14,3


Anyone there to help me?


Posted on Dec 15, 2020 9:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2020 2:25 AM

Is your Wi-Fi set up with WPA/WPA2 and with any client isolation feature turned off? See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


tt2

1 reply
Question marked as Top-ranking reply

Dec 18, 2020 2:25 AM in response to Dennisfromhaute-savoie

Is your Wi-Fi set up with WPA/WPA2 and with any client isolation feature turned off? See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


tt2

Wi-Fi Incompatible - Homepod setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.