You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Nothing plays on the music app on my iPhone XS it just says “Not Playing”. I’ve restarted iPhone, signed out of iCloud and signed in back again but still nothing. And this problem is not on a specific track it’s my entire music library.
iPhone XS
Hello Joey,
We would like to see how we can help with Apple Music not playing. Are these songs purchased from the iTunes Store, or are they a part of your Apple Music membership? If it is from your membership, check your subscription for any issues with these steps: See or cancel your subscriptions
Do you have the same issue when connected to a Wi-Fi connection? Please back up and update to our latest iOS, 14.2, if you have not already. The steps in this link will walk you through the process: Update your iPhone, iPad or iPod Touch
Get back to us with your results and we can go from there.
Cheers!
Hello Joey,
We would like to see how we can help with Apple Music not playing. Are these songs purchased from the iTunes Store, or are they a part of your Apple Music membership? If it is from your membership, check your subscription for any issues with these steps: See or cancel your subscriptions
Do you have the same issue when connected to a Wi-Fi connection? Please back up and update to our latest iOS, 14.2, if you have not already. The steps in this link will walk you through the process: Update your iPhone, iPad or iPod Touch
Get back to us with your results and we can go from there.
Cheers!
Hello,
The issue was fixed thanks 🙏🏻.
I guess there was an issue with music app I’ve logged out and deleted the app and reinstalled it logged in again and it was fixed.
Music “Not Playing”
