Hello wateron,
Thanks for following up with that information. We want to ensure that we understand the issue that is happening. The Magnifier feature will change your screen to show what is viewed through the Camera on your device, helping you see small writing or anything you are needing to see a bit closer up. There is another feature called Zoom, which opens a box on the screen of your iPhone that enlarges a portion of your screen. We want to make sure that both of these features are disabled.
To check if Magnifier is enabled, you go in to Settings > Accessibility > Magnifier and check to see if it is off. You can exit magnifier when it opens by swiping up from the bottom of your screen.
To check if Zoom is what is coming up on your display, go to Settings > Accessibility > Zoom and check to see if it is off. You can open and close the Zoom box when it appears by double tapping your screen with three fingers:
If your Home screen icons are magnified on your iPhone, iPad, or iPod touch
If both of those features are disabled and you continue to experience this issue, please reach out to us directly using the following link: Get Support
Best Regards.