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u99 Author

Level 1

4 points

my iphone xs max has shut down and it shows apple logo and shuts down in few seconds. it repeats. no other response when I tried to hard reset. pls help.

my iphone xs max has shut down and it shows apple logo and shuts down in few seconds. it repeats. no other response when I tried to hard reset. pls help. I just need the info on the phone (i.e. photos, notes, contacts, etc.) I dont have icloud because this phone has 512GB. please let me know if there is any way that I can transfer info to new phone.

Posted on Oct 8, 2020 7:44 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Oct 8, 2020 8:38 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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my iphone xs max has shut down and it shows apple logo and shuts down in few seconds. it repeats. no other response when I tried to hard reset. pls help.

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