Cannot edit/save videos in Photos after IOS 14 Update

Just updated to ios 14 and now I can‘t save an edit of a video made with my iphone xr:

After making changes to the video I go to SAVE and it tries to prepare the video but stops at a quarter of the way and gets stuck. The video is also unable to play afterwards.

Please help!

iPhone XR

Posted on Sep 23, 2020 11:29 PM

Reply
2 replies

Sep 30, 2020 2:21 PM in response to jeannette299

Hi jeannette299,


Welcome to Apple Support Communities. We understand you're unable to edit and save videos in the Photos app of your iPhone.


Editing your videos is a feature we'd like for you to enjoy. We'll be happy to help.


If you haven't tried yet, we recommend to restart your iPhone. This can help resolve unexpected behavior: Restart your iPhone


We also suggest having enough available storage space on your iPhone: How to check the storage on your iPhone, iPad, and iPod touch


In addition, please ensure that you have the latest version of iOS 14.0.1 installed. This provides software improvements that can help: Update your iPhone, iPad, or iPod touch


We look forward to hearing back from you with the results.


Kind regards.

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Cannot edit/save videos in Photos after IOS 14 Update

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