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I got locked out of my apple store on my cell phone i can not download any apps can you help me ?

I got locked out of my apple store on my cell phone i can not dowload any apps can you help me ?

iPhone 11, iOS 13

Posted on Sep 12, 2020 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2020 11:25 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

4 replies
Question marked as Top-ranking reply

Sep 12, 2020 11:25 AM in response to krystal0912

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

I got locked out of my apple store on my cell phone i can not download any apps can you help me ?

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