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Unauthorized purchase

Hello. payment for the application was made without my consent. several hours have passed since the money was debited. how can i return?

Posted on Sep 7, 2020 11:26 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2020 10:53 PM

Hello My_Helen,

please reference Request a refund for apps or content that you bought from Apple!

2 replies

Sep 8, 2020 12:35 AM in response to junsungE

I'm from Ukraine. and he writes to me that the purchase does not meet the conditions for a refund.

my child has connected a paid subscription to your application. The child tried to cancel the subscription, but it did not work, because he was still very small. Funds were withdrawn without my consent! Less than a day has passed since the purchase. I really ask for help, since this is not a little money for Ukraine ... Thank you!

Unauthorized purchase

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