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User profile for user: Prezelj
Prezelj Author
User level: Level 1
6 points

I can't add my card to my Apple Pay

I added my Revolut card a month ago, but I had to remove it because it stopped working. Today I tried to add the card back again but I got an error saying "Could not set up Apple Pay. An error occured while wetting up Apple Pay". Now it seems that i can't add any cards to my Apple Pay/Apple Wallet. No matter if I try to add my card form the Revolut app or manually I get the same error message. I also get the same error as soon as I click the "+" button in my Wallet app. I have already contacted Revolut and they said that my card is perfectly active and should work with my Apple Pay. I tried to sign out and back in my Apple ID, I also restored my iPhone and still got the same error.


This is the screenshot of the error message from my Apple Wallet app.

iPhone 11 Pro, iOS 13

Posted on Aug 26, 2020 10:59 AM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,931 points

Posted on Aug 26, 2020 2:01 PM

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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Question marked as Top-ranking reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,931 points

Aug 26, 2020 2:01 PM in response to Prezelj

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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I can't add my card to my Apple Pay

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