How to Dispute a Refund Denial?
I want to dispute the decision to deny my request for an in app refund. I, at least, want to know the reason for the denial. Who should I contact above basic Apple Support?
iPad Air, iOS 10
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If you have already been denied a refund, I doubt Apple will change their minds. The only thing you can do is follow the steps at
Request a refund for apps or content that you bought from Apple - Apple Support