You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

restore

my phone shut down and now when i try to turn it on it shows a computer and a text saying ”support.apple.com/iphone/restore”

what does this mean?

iPhone 8

Posted on Jul 4, 2020 10:56 AM

Top-ranking reply

Tesserax

Level 10

152,230 points

Posted on Jul 4, 2020 11:00 AM

It means that your iPhone will need to go through a restore process in order for you to be able to access it again. This will require that you connect it to a Mac or PC using an appropriate USB cable.

To restore your iPhone, connect it to your computer. When the iPhone appears in the iTunes source list, click the Restore button on the Summary tab. (Note: The following will erase all of your data and media and resets all of the iPhone's settings. You will need to restore it from a previous backup from either iTunes or iCloud.)

View in context

restore

Similar questions