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Bad connection between iPad Pro and keyboard / very slow battery charging.

I have iPad Pro 12.9 and iPad Smart Keyboard Folio 12.9, which were purchased a month ago. But the connection between iPad and Keyboard is very poor. What is worse, battery charging is very slow.


Serial No of iPad Pro: 000040 DM***R71

Serial No of the Keyboard: 000030 FT***LLY


[Personal Information Edited by Moderator]

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jun 29, 2020 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2020 10:12 AM

Hello,


Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.


Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support


Contact AppleCare

1 reply

Bad connection between iPad Pro and keyboard / very slow battery charging.

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