You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I did an iCloud backup of my old iPhone 6. However, all of my photos taken between Sept. 2018 and May 2020 are missing from the backup. The old iPhone that I took the photos on is now inoperable. Is there a way to retrieve the missing photos, or are they lost on the broken device?
iPhone SE, iOS 13
If iCloud Photo Library was enabled during iCloud backup, photos won't be included as they are already in iTunes. Make sure that iCloud Photo Library is enabled on the new phone, then leave it charging overnight with a good Wi-Fi connection.
If iCloud Photo Library was enabled during iCloud backup, photos won't be included as they are already in iTunes. Make sure that iCloud Photo Library is enabled on the new phone, then leave it charging overnight with a good Wi-Fi connection.
Photos missing from iCloud backup
