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BACKUP

My windows laptop says backup in iTunes failed. My iPhone is 8 plus. I have restarted

both and disabled security with no luck. The iTunes has just been reinstalled.

Posted on Jun 3, 2020 12:32 AM

Top-ranking reply

i_rina

Community Specialist

Posted on Jun 4, 2020 12:32 PM

Hi carolfromryde,

Thank you for using Apple Support Communities. I understand you are having difficulties backing up your device within iTunes on Windows. I'd be happy to help.

I'd recommend that you take a look at this great resource related to being unable to back up: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup

Cheers.

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BACKUP

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