I cannot get a verification code because the phone number it is sent no longer exists
Hello, deer Apple support!
I have problems with my son's Apple ID. The fact is that his Apple ID has two-level protection. In order to log in to their account, we need to enter a one-time password, which is sent to the old phone number. The phone number that was listed as a verified device no longer exists. We just stopped using it and blocked it. We can't find the recovery code. This was 21.01.2016 year. We know the main password to log in to Apple ID, but we can't log in to it on a new device. Can you help us and remove the two-level verification of our Apple ID? We can confirm our Apple ID by email and answer security questions. Thank you in advance!
[Edited by Moderator]