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When I Try To Request A Refund It Says You have no purchases that are eligible for a refund.

How do I fix this?

iPad mini, iOS 9

Posted on May 25, 2020 12:54 AM

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Question marked as Top-ranking reply

Posted on May 25, 2020 1:51 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Try applying for a refund here - https://support.apple.com/en-gb/HT204084


Or Contact Apple Support - https://support.apple.com/contact



5 replies

Jun 20, 2020 9:28 AM in response to Gina2630



You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Jul 8, 2020 1:06 AM in response to Wiesmanyaro

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

When I Try To Request A Refund It Says You have no purchases that are eligible for a refund.

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