You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime photos

When I take a Live Photo while FaceTiming it doesn’t save

iPhone 8 Plus, iOS 13

Posted on May 7, 2020 7:39 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2020 7:45 AM

To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.


Use FaceTime Live Photos


With iOS 12.1.4 and later, and iPadOS, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:

  1. Start a FaceTime video call. 
  2. Tap the shutter button  to take a photo.
  3. Go to your Photos app to find the photos you saved.



3 replies
Question marked as Top-ranking reply

May 7, 2020 7:45 AM in response to Samjcozart

To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.


Use FaceTime Live Photos


With iOS 12.1.4 and later, and iPadOS, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:

  1. Start a FaceTime video call. 
  2. Tap the shutter button  to take a photo.
  3. Go to your Photos app to find the photos you saved.



FaceTime photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.