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Rey1542 Author

Level 1

10 points

iPhone 11 Pro voice mail greeting

I cannot record a custom greeting on my iPhone. When I try to save the recorded message I get the following message: “com.apple.mobile-phone error 1035”

thanks

steve

iPhone 11 Pro, iOS 13

Posted on May 6, 2020 12:08 PM

Top-ranking reply

Leanne_68

Community Specialist

Posted on May 7, 2020 9:24 AM

Hey there Rey1542,

Thanks for reaching out to Apple Support Communities. I understand you’re having issues setting up a voicemail greeting from your iPhone. I’ll be happy to help.

If you haven’t already, update your iPhone to the latest version of iOS and then Update your carrier settings on your iPhone or iPad.

Make sure you can use cellular data without any issues. You can view how to do this here:

Check the cellular data usage on your iPhone and iPad

After that, go through the steps under, ‘Get help with Visual Voicemail’ from this link:

Set up Visual Voicemail on your iPhone

If you still have issues, call your voicemail system and reset your voicemail password. You may need to reach out to your carrier for info on how to do this. Restart your iPhone after this and test again:

Restart your iPhone

Regards.

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iPhone 11 Pro voice mail greeting

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