You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Katie2002W Author

Level 1

4 points

Apple watch

Okay I’ve tried absolutely everything to fix the moving calories goals on my Apple Watch and nothing is working I’ve tried everything that was suggested to me from calibrating my Apple Watch to checking all the settings and all my information such as weight and height to the wrist detection and checking the fit and still it’s not working. I’ve posted on here just a day ago and what was suggested to me I’ve tried it all and it’s not been working for weeks. If anyone has any other ways I can fix this please help if not I’ll be switching back to my old fitness watch sadly.

Thanks Katie

Apple Watch

Posted on May 2, 2020 1:04 PM

Top-ranking reply

deggie

Level 10

167,333 points

Posted on May 2, 2020 2:53 PM

If the ring is not moving at all then your Watch has a hardware problem. Click on the Contact Support at the top right of this page to start the service process. Or go back to your old fitness watch.

View in context

Apple watch

Similar questions