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Opening video attachment in Apple Mail

I can open video on my iPhone, but not my MacBook running iOs 10.15 The attachment in the email shows a triangle with a line through it.


MacBook

Posted on Apr 26, 2020 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2020 6:19 AM

tallsweet wrote:

I can open video on my iPhone, but not my MacBook running iOs 10.15 The attachment in the email shows a triangle with a line through it.


//:0



Then it has not downloaded properly on the mac or corrupt in some fashion.


Try sending a known good copy to yourself as a test.



if no resolve Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


1 reply
Question marked as Top-ranking reply

Apr 27, 2020 6:19 AM in response to tallsweet

tallsweet wrote:

I can open video on my iPhone, but not my MacBook running iOs 10.15 The attachment in the email shows a triangle with a line through it.


//:0



Then it has not downloaded properly on the mac or corrupt in some fashion.


Try sending a known good copy to yourself as a test.



if no resolve Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


Opening video attachment in Apple Mail

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