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iphone XR black screen of death

I have had my iphone XR since the 24/09/2019 and on the 22/04/2020 at 09:33 the phone just turned off.


I have tried to do the phone reset volume up then volume down and hold side bar for 30 seconds.

This didn't work, I then came home and plugged in to my main laptop port using the apple cable connection, still nothing.


Can you please advise what to do next.


Kind Regards

Paul Gray-Patterson

Posted on Apr 22, 2020 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2020 6:44 AM

Contact AppleCare and arrange for mail in service if there are no authorized service providers open near you.


It's under warranty.

1 reply

iphone XR black screen of death

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