Apple TV+ Content Missing?

When I go into the TV app on my Apple TV, the Apple TV+ content is not there. I confirmed the subscription is active. All my other content is showing in the app - just not the Apple TV+.

Apple TV 4K, tvOS 12

Posted on Apr 16, 2020 8:09 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2020 2:09 PM


What version of the Apple TV software is it running? Its possible its not updated to the most current one that has the Apple TV+ option.


If the TV App is the blue icon with a screen on it, then its not updated enough. It needs to be the black rectangle with the AppleTV logo.


This:


needs to be this:


How to update your Apple TV - Apple Support



12 replies
Question marked as Top-ranking reply

Apr 16, 2020 2:09 PM in response to Madpax22


What version of the Apple TV software is it running? Its possible its not updated to the most current one that has the Apple TV+ option.


If the TV App is the blue icon with a screen on it, then its not updated enough. It needs to be the black rectangle with the AppleTV logo.


This:


needs to be this:


How to update your Apple TV - Apple Support



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Apple TV+ Content Missing?

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