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The ringer on my iPhone XS started changing the ringer and alert tones on its own in the last few months. Usually it turns it down. I have change ringer volume with buttons turned off. I must check the volume regularly. Like this morning the alarm barely woke me up because the volume had changed again. It’s pretty annoying ! Thanks for any ideas.
Hi Homerj222,
Thanks for using Apple Support Communities! I see you're having an issue with the alarm and ringer volume on your iPhone, and I'd like to do what I can to help.
Have you restarted your iPhone since noticing this issue? If not, go ahead and do that, as a restart can resolve unusual issues.
With Face ID, when looking at your iPhone, the ringer and alarm volume will drop. However, if your iPhone is just sitting on a table, without you looking at it, the volume should stay as loud as you have it set.
Give the troubleshooting steps in this article a try: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
This article also has some information about alarms: How to set and manage alarms on your iPhone
Try changing the alarm sound choice and see if that makes a difference.
Take care!
Yes I’ve restarted iphone numerous times. This has nothing to do with face attention because after I notice volume change I go to settings and the ringer volume has been changed.
this started a few months ago. I have NO DOUBT that this is a software issue that will resolve itself in a future update. I’m not going to reset or restore iphone. These steps never resolve issues. They always resolve with future updates. I wanted to see if others may have the same issue.
Ringer volume changes on its own iPhone XS
