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I sent money to someone through Apple Pay in return for a package. The seller keeps telling he hasn’t received the money despite the money been sent. How do I get my money back ? Any ideas

iPhone X, iOS 13

Posted on Feb 17, 2020 10:51 PM

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3 replies

Feb 18, 2020 5:31 AM in response to jasonflying

Sending someone money is usually done with Apple Cash. If it was regular Apple Pay (debit/credit card) then they could do this - If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



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