I purchased my iMac about 6 months ago. for the past week, it keeps restarting on its own and display the message it restarted because of a problem.

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Level 1

4 points

I have tried the suggested fixes but it still keeps restarting. Any suggestions?

iMac Line (2012 and Later)

Posted on Feb 4, 2020 10:02 AM

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Answer 1

Level 10

250,187 points

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

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Answer 2

Level 10

250,187 points

So, what happened with it?

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