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User profile for user: StephanD1969
StephanD1969 Author
User level: Level 1
4 points

Trying to restore a new iPad for which I do not know the passcode

I am having trouble resetting this iPad back to factory defaults using itunes. Downloads an update and then stops


iPad Pro 9.7-inch WiFi

Posted on Jan 23, 2020 4:07 PM

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User profile for user: razmee209
razmee209
User level: Level 10
193,716 points

Posted on Jan 23, 2020 4:09 PM

Put it in recovery mode and restore not update read here If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Trying to restore a new iPad for which I do not know the passcode

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