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User profile for user: GreenMile08
GreenMile08 Author
User level: Level 1
4 points

Update Apple ID with email used as contact on account

I would like to update my apple ID using a new email. The email address is already listed on my apple account as a second way to contact me. Apple will not allow me to update my ID to this address so I deleted it as my 2nd contact and am still getting an error message when I try to use the address as my new/updated apple ID. Does anyone know how to update your Apple ID with an email address that was previously used on your account as a 2nd contact address?

Posted on Jan 19, 2020 12:34 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Jan 19, 2020 12:50 PM

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Jan 19, 2020 12:50 PM in response to GreenMile08

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

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Update Apple ID with email used as contact on account

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