Waking from sleep only with power button

Question

Level 1

8 points

Waking from sleep only with power button

Hello,

I put my MacBook Air to sleep and only went to use it the next day at night, but when I opened the lid nothing happened. The Mac didn't turn on even when I pressed the buttons or the trackpad. Neither when I plugged it in to the power cable. The only way it turned back on was when I pushed down the Touch ID/Power Button. I put it back to sleep after just to see if it happened again and it was apparently back to normal, as soon as I opened the lid it turned on. I bought the Mac only a month ago. Is it normal for this to happen?

Thank you!

MacBook Air 13", macOS 10.15

Posted on Jan 18, 2020 2:00 AM

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Answer 1

K Shaffer

Level 8

35,980 points

Jan 18, 2020 1:50 PM in response to bruna00

Sometimes restart in Safe mode can help resolve odd issues; does checks

and runs some low-level repairs. Usually a login is required to access this.

• Use safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262

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Answer 2

bruna00 Author

Level 1

8 points

Jan 18, 2020 7:17 AM in response to mulberry58

I don't see any padlock on Energy, but I checked the "schedule" button and I don't have any hour selected for the Mac to sleep/shutdown/wake. I haven't made any change to the Energy settings since the purchase, they're exactly as they came.

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