virus?
When opening a new window, the following searchpulse link appears.... how can I delete this virus?
Thanks
iMac 21.5", macOS 10.13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When opening a new window, the following searchpulse link appears.... how can I delete this virus?
Thanks
iMac 21.5", macOS 10.13
In addition to removing malware with Malwarebytes, remove any Profile added by the adware.
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
In addition to removing malware with Malwarebytes, remove any Profile added by the adware.
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
Download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac. It’s the only one recommended by Apple tech support folks.
Also check Safari/Preferences/General to see what your Home Page is set to. If Searchpulse, change it.
Thank you.
Deleting the unknown profile and changing the Home Page ( searchpulse auto installed itself) corrected the situation . Will also be installing Malwarebytes to prevent future issues.
virus?