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I have an old appleID that I don't know the password for anymore. When I try to change the old password using the phone number associated, it changes my current appleID password as the phone number is the same as my new appleID.... Please help
I have an old iPhone that is associated with my old appleID that I cannot reset without knowing my old applied password, or at least being able to reset it.
iPhone 5c
See if you get an email option. Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
See if you get an email option. Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Old appleID password problem
