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I have forgotten the answers to my security questions. It’s saying I don’t have sufficient information to reset.

Forgot the answers to the security questions

iPad Air, iOS 12

Posted on Dec 30, 2019 7:59 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2019 8:28 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

1 reply
Question marked as Top-ranking reply

Dec 30, 2019 8:28 AM in response to Rogus

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

I have forgotten the answers to my security questions. It’s saying I don’t have sufficient information to reset.

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