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teresita210 Author

Level 1

8 points

Charge on my account

I don’t have any subscription and I still having charging from my account. Please help me.

iPhone XS Max, iOS 13

Posted on Dec 27, 2019 2:43 PM

Top-ranking reply

FoxFifth

Level 10

472,233 points

Posted on Dec 27, 2019 2:53 PM

If it is a recurring charge for the same amount, another possibility is that it is for iCloud storage. See the following for how to see what storage plan you have and how to downgrade if it is not the free 5GB plan. Downgrade your iCloud storage - Apple Support

If that doesn't help, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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Charge on my account

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