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Why did the money come out of my bank account ? it suppose to show up on my Apple ID but it is not in the balance so where is it at?

Why did the money come out of my bank account ? it suppose to show up on my Apple ID but it is not in the balance so where is it at?

Posted on Dec 25, 2019 9:06 AM

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Question marked as Top-ranking reply

Posted on Dec 25, 2019 9:55 AM

Have you tried signing out of the App Store/iTunes and back in to see if that refreshes the balance?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Dec 25, 2019 9:55 AM in response to erwin247

Have you tried signing out of the App Store/iTunes and back in to see if that refreshes the balance?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Why did the money come out of my bank account ? it suppose to show up on my Apple ID but it is not in the balance so where is it at?

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