You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: kfresh1993
kfresh1993 Author
User level: Level 1
5 points

Why does apple need my social security number?

I got a email from apple that said my account was locked and it led me to a page asking for my social, cards card information, and all my information. Why would they need my social and credit card in order for me to unlock my account?

Posted on Dec 3, 2019 5:21 PM

Reply
Question marked as Top-ranking reply
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
261,262 points

Posted on Dec 3, 2019 5:22 PM


  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
261,262 points

Dec 3, 2019 5:22 PM in response to kfresh1993


  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Reply

Why does apple need my social security number?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up