You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Can anyone help? I updated my iphone XR ios to 13.2.3 and now Keynote on the phone will not open any of my presentation files. They open fine on my Mac and my Macbook. The error message says 'Keynote couldn't read the file. You can try restoring to a previous version.
This doesn't seem like a very functional upgrade. Any ideas?
Thanks.
iPhone XR
Hello daviethebear,
After reviewing your post, it sounds like there is trouble opening Keynote presentations. There are a couple things you can try that may be able to help. I would recommend you use this article to help troubleshoot the issue.
Are you able to open any Keynote presentations?
If an app unexpectedly quits, stops responding, or won’t open
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
Hello daviethebear,
After reviewing your post, it sounds like there is trouble opening Keynote presentations. There are a couple things you can try that may be able to help. I would recommend you use this article to help troubleshoot the issue.
Are you able to open any Keynote presentations?
If an app unexpectedly quits, stops responding, or won’t open
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
Joseph
Rebooting the phone seemed to solve the problem. I should have thought of that. Thanks for the steer. Appreciated.
David
I updated my iphone XR to ios 13.2.3 and keynote will not open any of my presentation files.
