You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes version 12.10.1.4

After updating to iTunes version 12.10.1.4, when I plug my iPhone in to Win10 desktop, the ability to sync in iTunes is not provided. WT?

iPhone 6s

Posted on Oct 8, 2019 1:11 PM

Reply
6 replies

Oct 27, 2019 7:27 PM in response to Denman0000

  1. There is typically one rolling backup per device. Backups should persist through iTunes updates, though not perhaps when switching from the old school installer to the Microsoft Store release of iTunes. See Locate backups of your iPhone, iPad, and iPod touch - Apple Support to see where the backups are stored. If you've switched versions you could switch back, or move the data to the folder where the installed version looks for it.
  2. See Sync your iPhone, iPad, or iPod using your computer - Apple Support. Note syncing is generally one way, library to device. If your library is missing media then syncing will likely remove anything you still have on the device. Start with Empty/corrupt iTunes library after upgrade/crash - Apple Community.


tt2

iTunes version 12.10.1.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.