theerathas Author

Level 1

5 points

iPhone body get scratched

i just bought iPhone XS on 13 August 2019 and i drop it by accidentally. It has just a little scratches on the top of the model but the screen is fine. I just want to know if I can replace for a new iPhoneXs or not? And how much I have to pay for the fine to change a new model. I also don’t have an apple care.

Posted on Aug 26, 2019 11:59 AM

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3 replies

Level 2

308 points

Aug 26, 2019 12:06 PM in response to theerathas

Hello,

You need to visit an Apple Store so they can assess the damage to the iPhone enclosure and see if it will be eligible for replacement r not.

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Level 10

224,868 points

Aug 26, 2019 12:06 PM in response to theerathas

No. Apple will not replace it for damage that is strictly cosmetic.

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Level 6

8,089 points

Aug 27, 2019 12:28 AM in response to theerathas

Just in case, if you wish to contact Apple for repair: iPhone Repair - Official Apple Support

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iPhone body get scratched

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