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Billing info

I have put in all my details correctly for the billing information but but it won't let me go next what can I do?

Posted on Aug 25, 2019 3:27 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2019 4:22 PM

Device or computer? Try signing out/in and try again.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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Question marked as Top-ranking reply

Aug 25, 2019 4:22 PM in response to sapphire259

Device or computer? Try signing out/in and try again.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

Billing info

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