You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Elevation gain not showing in Outdoor Cycle

I've just recently gotten back out on my bike for the first couple of times since I've had an Apple Watch (4, WatchOS 5.3).


When I start an Outdoor Cycle activity, the watch seems to record my pulse, distance traveled, average speed, and elapsed time just fine.


There's also a metric on my screen for Elevation, but no matter how many hills I attack during my ride, this metric stays at zero.


Why is it not recording elevation? What do I need to turn on?

Apple Watch

Posted on Jul 27, 2019 3:57 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2019 1:05 PM

Never mind. I fixed it. I found the solution in this thread.


On the iPhone, in Settings > Privacy > Location Services, find Apple Watch Workout, and turn Location Services on for "While Using the App."

9 replies

Aug 13, 2019 10:12 AM in response to Travelbug23

Thanks for the reply, travelbug23, but I think you misunderstood my problem. It wasn’t that the elevation reading didn’t show on my watch; it showed up just fine. It was that it always showed a reading of 0, no matter how many feet of elevation I climbed.


Turning on Location Services in my iPhone settings for Apple Watch Workouts solved the problem. Now the elevation readout on Outdoor Cycle shows a number after I have climbed a hill.


(And I wasn’t having a problem with the compass, but with Outdoor Cycle.)

Aug 12, 2019 12:40 PM in response to julieda

I did the reset as you described. It did not fix the problem. Apparently the altimeter on my Apple Watch 4 does not register elevation gain.


I wonder whether anyone else has had this problem? Everything else about the AW seems to read and register data just fine (at least in the activities I do). Outdoor Cycle gives me a pretty accurate miles-traveled reading, just no altitude.

Aug 12, 2019 2:47 PM in response to Dave Shepherd

I am so glad I saw this so I can reply to try to help you. I had the exact same issue and even after going to the Apple store they couldn't resolve it. It turns out that if you have enlarged your font on your phone the Elevation on the compass doesn't show but it is still there. Try to make your font a little smaller by going to Setting->Display/Brightness->Text Size. Then go to Compass in Utilities.


I hope that works!!

Aug 13, 2019 10:25 AM in response to Dave Shepherd

I understood but maybe didn't explain the solution well. I had the exact same issue; it was showing as zero on my watch despite climbing over 2000 foot according to my Garmin mounted on my bike The reason was the watch is connected and mirrors the phone. When I went to the Compass on my phone, the elevation wasn't showing bc I had the font blown up. Once I shrunk the font on my phone and the elevation was showing up on the compass and it registered on the watch when I was setting up "outdoor ride"


I hope that made sense.

Elevation gain not showing in Outdoor Cycle

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.